Privacy Policy

Introduction

We, at Extra Space Self Storage LLC. respect your privacy, and are committed to protecting it through our compliance with our Privacy Policy.This policy describes the types of information we may collect from you or that you may provide when you visit the website www.extraspaceme.com (this website) and our practices for collecting, using, maintaining, protecting, and disclosing that information.If you do not agree with our policies and practices, you have the right not to use this Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information such as your first and last name, phone number, e-mail address and physical address when you register for Extra Space account, or if you correspond with us. We collect this information directly from you when you provide it to us.Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.From third parties, including contractors, service providers and other third parties we use to support our business (for example, website hosting, data analysis, information technology, customer service, email delivery, auditing and other services).

Information You Provide to Us

The information we collect on or through this Website may include:Information that you provide by filling in forms on this Website. This includes information provided at the time of registering to use this Website, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with this Website.Records and copies of your correspondence (including email addresses), if you contact us.Details of transactions you carry out through this Website. You may be required to provide financial information before completing a transaction through this Website. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.Your search queries on this Website.

Information We Collect Through Automatic Data Collection Technologies

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the site. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual User. The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of this Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to this Website.

Flash Cookies. Certain features of this Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on this Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclosure Your Information below.

Web Beacons. Pages of this Website and our e-mails may contain small electronic files known as web beacons that permit Extra Space, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:to present this Website and its contents to you;to provide you with information, products, or services that you request from us;to fulfill any other purpose for which you provide it;to provide you with notices about your account, including expiration and renewal notices;to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;to notify you about changes to this Website or any products or services we offer or provide though it;in any other way we may describe when you provide the information; andfor any other purpose with your consent.We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at info@extraspaceme.com.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.We may disclose personal information that we collect or you provide as described in this privacy policy:To our subsidiaries and affiliates.To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about this Website users is among the assets transferred.To fulfill the purpose for which you provide it.For any other purpose disclosed by us when you provide the information.With your consent.We may also disclose your personal information:To comply with any UAE court order, law, or legal process, including to respond to any government or regulatory request.To enforce or apply our terms of use, terms and conditions and any other agreements, including for billing and collection purposes.If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.

Accessing and Correcting Your Information

You may send us an email at info@extraspaceme.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to this Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on this Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on this Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Website and this privacy policy to check for any changes.